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1. How do I know my car battery is failing?

There are few signs, which tell you that your car battery is getting old and need a replacement. Some useful signs that reflect the low or failing car battery are:

  • I.) Improper cooling in the car cabin.
  • II.) Inappropriate functioning of various electrical devices of the car
  • III.) Problem in the ignition/starting
  • IV.) Your headlights look dim at idle and then brighten when you rev the engine

2. What are the causes of weak car battery?

There are several causes, which can cause weakening of car battery. If you know these and maintain your car battery, it can improve the battery life. Things that cause battery weakening or failure are like:

  • I.) Massive use of battery power for lightning, air-conditioning, music system can make your battery weak
  • II.) Rash driving
  • III.) Low charge and acid stratification
  • IV.) Factory/manufacturing defects.

3. How can I maintain my car battery?

Proper maintenance of your car battery can increase it’s life and performance. Just follow some simple but vey useful tips to maintain your car batteries are:

  • I.) Clean the dust from your car battery on regular intervals, because it can cause corrosion
  • II.) Clean the battery surface or case on regular intervals
  • III.) Periodically inspect the battery for several types of damages like fluid leaks, shell cracks, etc
  • IV.) Keep you car battery always fully charged

4. Why is it important to remove the ground wire first while replacing the battery or cleaning the terminals?

Before you start replacing the battery or cleaning the terminal, your first job is to check the type of grounding system your car has. If your car has negative ground system and you remove the positive connector first, then it may result in a spark. Spark may occur if you use metal tool to remove the positive terminal connector and it touches any metal part of the car. It may also result in battery explosion. Therefore it is very vital that you remove the ground wire first.


5. How excessive heat affects battery?

Excessive heat evaporates water from the electrolyte, which results in oxidizing and weakening of the positive grid of the battery. Thus, excessive heat reduces the life of battery.


6. My car doesn’t start. Is it because the battery needs replacement?

In addition to the battery, there may be several other reasons behind this. The best way to know that your car needs new battery is to have your battery tested. You can also judge if your battery needs replacement from some symptoms like a clicking noise coming from the car when you try to turn on the ignition, vehicle not starting at all and/or a sluggish turn over.


7. Do I receive charged batteries?

Yes, all the batteries you receive are already charged.


8. Can I specify the delivery time as per my availability?

We are focused to install your battery within 24 hours. We generally provide same-day delivery to our customers who order before 4:00PM each day. After you order the battery online, our customer executive will call you to confirm the order details and your availability. Though it is not possible to deliver at an exact time because of logistic reasons, you can specify the approximate time period for delivery.


9. Is it ok to use more powerful battery in my vehicle?

Yes, it’s completely fine. Using a more powerful battery than the specified power will improve the performance of the vehicle.


10. What is Pro-rata Warranty?

Pro-rata warranty is a kind of partial warranty that is used for non-repairable products like tires and batteries. Under Pro-rata warranty, if a product fails before the end of the warranty cycle, the manufacturer replaces it at a cost that depends on the age of the item at the time of complaint. In this type of warranty only a part of the initial cost is covered. However, the replaced product is then covered by an equal new warranty.

If your battery fails in the pro-rata warranty cycle then depending on the value of the battery, you will get discount on the current price of the newly replaced battery. The pro-rata warranty is counted from the date of purchase to the date of complain

For example if a battery has 12+12 (free of cost + pro-rata) months of warranty, and it fails in the 18th month, then 75% (as 75% of its duty cycle is over) value of the battery will be deducted from its current price at that point of time. And you will get 25% discount on the MRP of the newly replaced battery.


11. Who Takes Care of the After Sales Service?

Like all other products, manufacturer of the battery takes care of the after sales service. For example, if you purchase a Nokia Mobile with 1 year warranty, for any kind of repairing you will visit the nearest Nokia Care not the retailer. This is same with the battery. If you have purchased any battery from us and it fails in its warranty period, then you are advised to contact the battery manufacturer like Amaron, SF Sonic or Exide. You can contact them on:

  • I.) Amaron AMCARE number: 1800-425-4848 (toll-free)
  • II.) Exide Customer Care number: 1800-103-5454 (toll-free)
  • III.) SF Sonic Customer Care number: 1800-180-11111 (toll-free)

12. Can driving habits cause battery failure?

In addition to a weak battery, driving habits is another main reason of battery failure. According to a manufacturer of luxury cars, low charge and acid stratification is the most common cause of battery failure and the problem is common in large luxury cars, which are offering power-hungry auxiliary options.

In Japan, new car owners mostly complain about battery failure. Average car in Japan is only driven 13 kms/day (8 miles) and mostly in congested cities. This causes half charged batteries and thus sulfation occurs.

If you drive your car once or twice a week this may also cause battery failure. Some other driving habits that cause battery failure are engine shut off, excessive stop, driving with heavy electrical demands (rear window defogger, AC or music system on), excessive idling with heavy electrical demands, etc.

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